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WHY CHOOSE
CLEVELAND IRON WORKS?
OUR MISSION
Our highest priority and mission is to offer affordable and quality wood and pellet stoves for hard working Americans.
Our stoves are built by experienced heating professionals and are backed by industry leading customer service, located in Cleveland, Ohio USA. Engineered with solid steel, cast iron construction, and easy access service areas, you can feel comfortable that your investment is designed for extended performance and easy, trouble-free use for years to come.
WHAT WE PROVIDE
"Sundown Rule" - With our dedicated staff of customer service & technical service reps on hand here in the US, we make sure all calls and emails are answered the same day, or we don't go home.
STAFF
Over 30 In-House Technical & Customer Service Reps
LOCATION
Over 400 Certified Service Centers through the US and Canada
PARTS
Complete selection of Service Parts
SHIPPING
Parts ship in 24-48 hours
HOURS
Extended hours during Winter Season Off Season: Mon-Fri 8am-5pm
VISION
To keep families warm 24/7
SMART HOME TECHNOLOGY
All of our pellet stoves come equipped with smart home technology. The NS Smart Stove app gives the user access to control variable stove settings and stove operation.
The NS Smart Store Stove app is available for download on the Google Play Store and the Apple Store (IOS).
