CONTACT US
Thank you for your interest in Enerco Group Inc.
The following contact information is provided for consumers and businesses who have questions regarding the company and its products. By selecting the appropriate contact information below, you will ensure your inquiry will be answered in an expedient manner.
CONSUMER CONTACTS:
For inquiries regarding, Mr. Heater, Mr. Cooker, Cleveland Iron Works, Sunrite, and BaseCamp products, please
call:
Phone 1-800-251-0001 (USA & Canada) or 216-916-3000
Fax 800-321-0552 or 216-916-3012
All calls placed before end of business day will be answered by our team. We stay on the line after hours until all calls are resolved.
Monday - Friday 8:00 am - 5:00 pm EST
We are closed for standard United States holidays. Phones can turn off as early as 3:00 pm EST the business day prior to the holiday. All calls in the queue will be answered. Then the office reopens the next business day after the closure at 8:00 am EST. If it is during seasonal hours, then, unless listed below, phones will be monitored on Saturdays.
SPECIAL HOURS, 2025
The office will be closed December 24th and December 25th for the holiday. We will resume normal business hours on December 26th.
The office will also be closed on January 1st. We will resume normal business hours on January 2nd.